Shipping & Returns


For a gift other than those listed below, Paramount Caviar will replace a gift with another selection, issue a gift certificate or refund the credit card used for its purchase, if it is returned to us within 48 hours of purchase.

Paramount Caviar does not accept returns of the following items:


To return or exchange an item, please follow these steps:


If you received a damaged or defective item and need to exchange it for the same item, contact Customer Service toll free at 1-800-99CAVIAR to request a replacement. If you would like to exchange an item for a different one, please return the original item by following the simple 4-steps outlined above for returns and place another order for the item you would like to purchase. (You will be refunded your original purchase price once we receive the item). You do not have to wait for us to receive the original item before placing the new order.